FAQs

1. Certain items such as the Proteinase K Solution must be sent by Priority Overnight due to the refrigerated nature of the product.

2. Orders that include certain items that require refrigerated shipment will not be sent on Friday. Such orders placed on a Friday will be processed on Monday for delivery on Tuesday.

3. If I would like an item by tomorrow, by what time must I place the order?

Overnight orders must be placed before 2 P.M. PST to qualify for next day delivery. To confirm such orders please contact us at viagen@viagenbiotech.com