Pricing, Shipping, and Returns 



At Viagen Biotech, we offer some of the most affordable, high-quality DNA products when compared to other leading companies. We will continue to expand our capabilities by actively seeking research and business partnership with both academic institutions and industry innovators to develop new research tools. Our products are sold to academic research markets, biotechnology companies, and pharmaceutical companies. Through a global network of more than 30 international distributors, we offer our quality products and services to a worldwide network of research scientists in life science. 

Viagen Biotech reserves all rights to correct any pricing errors in the online system prior to shipping and billing. If you believe there was an error in pricing, please contact us at



Viagen Biotech strives to process shipments with speed and efficiency. Shipping and handling costs are charged according to the total number of items and shipment conditions of the products being ordered. 

Domestic Shipments:

Standard US shipments are handled through FedEx 2-Day Air at ambient temperature. For most shipments, the customer has the choice of selecting between Standard 2-day Air and Overnight shipping.

Certain products such as Proteinase-K Solution are shipped by FedEx Overnight in refrigerated packaging with blue ice and additional fees will apply in shipping/handling costs.

FedEx 2-Day Air: Starts at $20.00

FedEx Overnight: Starts at $40.00

Blue Ice Shipments: +$10.00 to shipping cost

* For expedited overnight shipping, please make sure your orders are received by 3pm PST.  All refrigerated orders received on Friday will ship the following business day.

International Shipments:

We ship to all countries allowed by FedEx. Our standard option is FedEx International Priority. The shipping charges depend on the value, weight, and destination of the shipment. Any orders needing an EEI (over $2500.00) will be charged a $10 EEI processing fee. 



In our continuous endeavor to provide the highest levels of customer satisfaction, Viagen Biotech, at its discretion, will allow for return of ordered items within 30 days from the date of invoice if the item or package was damaged during transit, if the items were incorrectly shipped, or if the received product is deemed by defective by both Viagen Biotech and the receiving customer. If any of these events should occur, Viagen Biotech will determine if a replacement will be sent complimentarily.